Prices are based on time and products used, we are affordable professional and reliable but to ensure a quality service we take as much details as possible via phone survey and offer rough estimate or we can view the carpets, floor to give an accurate written cost and also advise you on what we can achieve and any areas of concern and what to expect before going ahead.
We believe its unrealistic unprofessional and unfair to put costs without finding out as much about the carpets and issues to begin with Ncca and Trustmark carpet cleaners generally won’t put prices on site.
for example clean and maintain carpets in large mansions to small bedsits and all and in between average carpet has 30 to 40 per cent size difference and different levels of dirt build up and different fibre types have different issues ie a Berber carpet can take twice as long to clean as a man made polypropylene.
So we think its totally unfair to the customer to have prices without gauging information about the carpet first as im sure you can understand.
Some “splash and dash” as known in the trade companies are are just concerned with getting in as much jobs as possible effecting reliability.
Using the wrong products can leave your carpet rotting, smelling with harmful mould some use cheap powder detergents imported from Asia which are known to be carcinogenic causing worse health issues than before the clean,
Another issue is rapid re soiling this is where highy alkaline products are not rinse out properly, your carpet may look clean but the high alkalinity will attract dirt, dust and the carpet over weeks will look horrendous fibres can be damaged beyond repair especially wool which is not suitable to high alkalinity
Our guarantee is reliability and cleaning the carpets bringing them back to their best attainable state, we have been awarded Trustmark and are full members of the NCCA which means were covered by a governing body which you can ring or check or go through a viable complaints procedure with not that we have ever had any protecting your consumer rights
Carpet cleaners without these measure in place can lead you up the garden path ruin your carpets meaning you have to buy new ones and no ones held accountable
For Professional Carpet Cleaning Bristol and surrounding areas call Aura Carpet Cleaning Bristol 07534183880 or 01172791682